Health Measures

Pre-screening

Reschedule your appointment if you have even mild symptoms of illness.
We will relax our cancellation policy for day-of cancellations due to symptoms and we request that you provide us with as much notice as possible.
Notify us if you have traveled outside of BC in the past 14 days.
Your practitioner may have their own specific pre-screening protocol to go over with you.

Be punctual

Arrive on time for your appointment. Please do not show up more than 5 minutes early.
If you are going to be late please call 604-340-3283 for further instruction.

Wash your hands

Respect physical distancing

We have spaced out appointment times to reduce the number of people entering the office at any given time. Please do not linger

What we are doing

Each client will have a sanitized bin that everything for their treatment will be stored in. Please put your personal belonging into the bin during your treatment to keep everything contained and safe.
We have implemented new, more stringent sanitation and disinfection procedures.
We have provided hand sanitizer and handwashing space.
We will be doing daily self-assessments and staying home if we are showing symptoms of illness.
Please note that while we are doing everything we can to minimize the risk of viral transmission there is no way to eliminate it. Everyone’s situation is unique and you must weigh the benefits of your interactions against the risk.

Masking

Please inform your therapist if you are more comfortable with them masking for your session. Masking is no longer required for healthy individuals. We continue to ask that you cancel of reschedule appointments if you are feeling unwell, and request that you mask if there is a respiratory illness in your household, even if you are feeling well. Your thearapist will also mask accordingly.Please be aware that the clinic reserves the right to reinstate masking should health concers reemerge.